Terms of Service

1. Agreement to These Terms

These Terms of Service constitute a legally binding agreement between the person using PRYZM and the provider identified in Section 2.

These Terms govern access to and use of the PRYZM website, web application, mobile applications, software, communication functionality, public profiles, content feeds, location-based features, support systems, paid functionality, and other related products and services collectively referred to as the “Service.”

Before creating an account or using the Service, you must read these Terms and the documents incorporated into them.

You accept these Terms when you:

• select a checkbox, button, or other interface element indicating acceptance;
• create a PRYZM account after being presented with these Terms;
• purchase or activate a feature expressly governed by these Terms; or
• continue using the Service after being notified that acceptance is required.

Merely viewing a publicly accessible PRYZM page without creating an account does not necessarily mean that you have accepted every account-specific provision. However, provisions relating to intellectual property, prohibited interference, disclaimers, and applicable law may apply to all visitors.

If you do not agree to these Terms, you must not create an account, access restricted functionality, or continue using the Service.

These Terms do not constitute consent to personal data processing, biometric processing, marketing communications, optional cookies, or the public dissemination of personal data. Where separate consent is required, PRYZM will request it separately.

2. Service Provider

The Service is provided and operated by:

[Full legal name of the Service Provider]
Status: [individual / individual entrepreneur / legal entity]
Registration or tax number: [insert if applicable]
Address: [full postal address]
Russian Federation
Email: support@pryzm.club

References in these Terms to “PRYZM,” the “Provider,” “we,” “us,” or “our” mean the person identified above.

References to “you,” “your,” or the “User” mean the individual accessing or using the Service.

3. Related Documents

The following documents form part of the rules governing your use of PRYZM:

• PRYZM Community Guidelines ;
• PRYZM Privacy and Personal Data Processing Policy ;
• PRYZM Cookie Policy ;
• PRYZM Recommendation Technologies Notice ;
• any feature-specific, payment, subscription, verification, promotion, or safety terms displayed before you use the relevant feature.

The Community Guidelines describe the content and conduct permitted on PRYZM. A violation of the Community Guidelines is also a violation of these Terms.

The Privacy Policy explains how personal data is processed. It is an informational and regulatory document and does not replace any separate consent required by law.

If a feature-specific term conflicts with these Terms, the feature-specific term governs only that feature and only to the extent of the conflict.

Mandatory provisions of applicable law prevail over any conflicting provision of these Terms.

4. Definitions

Account

A registered PRYZM user account through which a person accesses restricted Service functionality.

Content

Text, photographs, images, video, audio, files, profile information, comments, stories, posts, reactions, messages, links, metadata, and other material made available through the Service.

User Content

Content submitted, uploaded, created, transmitted, published, or otherwise made available by or on behalf of a User.

Public Content

User Content made available to registered users, website visitors, or another audience beyond specifically selected recipients.

Private Content

User Content shared through direct messages, restricted albums, or other access-controlled functionality.

Paid Features

Subscriptions, purchases, upgrades, digital functionality, or other Service elements offered for payment.

Community Guidelines

The current PRYZM rules concerning permitted and prohibited content, conduct, safety, consent, authenticity, and platform use.

External Service

A website, application, payment provider, authentication provider, content provider, or other service operated independently of PRYZM.

5. Eligibility and Adults-Only Requirement

PRYZM is intended exclusively for adults.

You may create or use an Account only if:

• you are at least 18 years old, or any higher minimum age required in the place where you use the Service;
• you have the legal capacity required to enter into this agreement;
• you are not prohibited from using the Service by applicable law;
• your Account has not previously been permanently terminated, unless PRYZM has expressly authorized your return;
• the information you provide concerning your age and eligibility is accurate.

Persons below the required age must not access the Service, create an Account, appear in User Content, or communicate with Users through PRYZM.

You must not:

• misrepresent your age;
• help a minor create or use an Account;
• share your Account with a minor;
• use another person’s identity or documents to bypass age controls;
• use PRYZM to contact, identify, groom, exploit, or sexualize a minor.

PRYZM may request age, identity, photograph, video, liveness, or other verification when reasonably necessary to confirm eligibility, protect Users, investigate fraud, or comply with law.

Refusal or failure to complete a required verification may result in restriction, suspension, or termination of the Account.

6. Registration and Account Security

Certain Service features require an Account.

When creating and maintaining an Account, you agree to:

• provide accurate and current information;
• keep required Account information up to date;
• create only Accounts that you are authorized to use;
• protect your password, authentication tokens, and devices;
• not transfer, sell, rent, license, or give your Account to another person;
• not allow another person to impersonate you through your Account;
• promptly notify PRYZM of suspected compromise or unauthorized access;
• comply with reasonable Account-security procedures.

You are responsible for activity performed through your Account to the extent that the activity resulted from your action, omission, or failure to use reasonable security measures.

You are not responsible for unauthorized activity caused solely by a security failure attributable to PRYZM where applicable law places responsibility on the Provider.

PRYZM may invalidate sessions, require a password reset, restrict functionality, or temporarily lock an Account where there are reasonable grounds to suspect:

• Account compromise;
• credential theft;
• fraud or impersonation;
• automated or coordinated abuse;
• a serious violation of these Terms;
• a safety or legal risk.

7. Account Authenticity and Verification

You are not required to display your legal name publicly unless a particular feature expressly requires it. However, you must not use pseudonymity or anonymity to deceive, defraud, impersonate, entrap, expose, or harm another person.

You must not:

• impersonate another individual, organization, or PRYZM representative;
• use another person’s photographs without authorization;
• present AI-generated or manipulated media as your authentic identity;
• falsify a verification badge or verification result;
• misrepresent a commercial Account as a personal Account;
• create replacement Accounts to evade enforcement.

A verification badge indicates only that the verification procedure associated with that badge was completed. It is not:

• an endorsement by PRYZM;
• a guarantee of character or conduct;
• a criminal background check;
• a guarantee that all profile information is accurate;
• a guarantee that communicating or meeting is risk-free.

8. Nature of the Service

PRYZM provides technical functionality through which adults may create profiles, discover content and other Users, communicate, publish material, and use other available social and location-based features.

PRYZM is a technology platform. Unless PRYZM expressly states otherwise, it is not:

• a party to arrangements made between Users;
• a marriage, dating, employment, travel, medical, or security agency;
• an emergency-response service;
• a provider of medical, legal, psychological, or financial advice;
• a guarantor of another User’s identity, intentions, conduct, or compatibility;
• a substitute for independent judgment and personal safety precautions.

PRYZM does not guarantee:

• that you will find a particular person or type of relationship;
• that another User will respond to you;
• that profile information is complete or continuously accurate;
• that a User is safe to meet;
• that content or recommendations will match your preferences;
• that a particular feature will always remain available.

9. Limited Right to Use PRYZM

Subject to these Terms, PRYZM grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Service for its intended lawful purposes.

This right does not transfer ownership of any part of the Service to you.

Except where expressly permitted by PRYZM or mandatory law, you may not:

• copy, reproduce, sell, rent, or commercially exploit the Service;
• modify or create derivative versions of PRYZM software;
• reverse engineer, decompile, or disassemble software, except to the limited extent expressly permitted by mandatory law;
• bypass technical restrictions or access controls;
• remove copyright, trademark, or ownership notices;
• frame, mirror, or reproduce PRYZM interfaces on another service;
• use the Service to build or train a competing product;
• extract profiles, photographs, messages, location information, social graphs, or other data at scale;
• access non-public functionality through undocumented or unauthorized technical means;
• use PRYZM trademarks, branding, or visual identity without permission.

10. Acceptable Use

You must use the Service lawfully, honestly, safely, and consistently with these Terms and the Community Guidelines.

You must not use PRYZM to:

• harass, threaten, stalk, coerce, blackmail, or exploit another person;
• discriminate against or dehumanize a person or protected group;
• send unsolicited sexually explicit content;
• publish intimate content without consent;
• out or expose another person;
• commit fraud, phishing, sextortion, or another deceptive scheme;
• sell prohibited goods or arrange illegal transactions;
• facilitate trafficking or commercial sexual exploitation;
• promote terrorism, violent extremism, or organized hate;
• distribute malware or malicious code;
• violate intellectual-property, privacy, publicity, or other rights;
• interfere with Service security or availability;
• collect information about Users without authorization;
• coordinate false reports, artificial engagement, or platform manipulation;
• use bots, scrapers, crawlers, or automated messaging without authorization;
• circumvent a block, restriction, suspension, or permanent ban;
• encourage another person to violate these Terms.

The Community Guidelines contain a more detailed, non-exhaustive description of prohibited content and conduct.

11. Ownership of User Content

As between you and PRYZM, you retain the rights you lawfully hold in your User Content.

You are solely responsible for ensuring that you have the rights, licenses, permissions, and lawful grounds required to submit and share your User Content.

You represent and warrant that:

• you created the User Content or are authorized to use it;
• every identifiable person depicted or recorded has provided the permission required for the relevant creation and publication;
• the User Content does not infringe copyright, trademark, privacy, publicity, confidentiality, contractual, or other rights;
• the User Content complies with applicable law;
• the User Content complies with the Community Guidelines;
• any disclosure of another person’s personal data has a valid legal basis;
• the audience and visibility settings you select are appropriate for the User Content.

Permission to photograph, record, or communicate with a person does not automatically include permission to publish the resulting material through a social or dating platform.

12. License Granted to PRYZM

To operate the Service, PRYZM requires a limited license to process User Content.

When you submit User Content, you grant PRYZM a non-exclusive, royalty-free license to use that User Content solely as reasonably necessary to:

• store and host it;
• reproduce it on Service infrastructure;
• transmit it to the audience selected by you;
• display or make it available through the Service;
• technically adapt, compress, transcode, resize, crop, format, cache, or create thumbnails and previews;
• synchronize it across your authorized devices;
• back it up and restore it;
• moderate, investigate, and enforce the rules;
• comply with lawful obligations;
• maintain, secure, and improve the relevant Service functionality.

This license:

• applies worldwide because Service infrastructure and Users may be located in different jurisdictions;
• lasts while the User Content remains available through the Service and for the limited technical, backup, moderation, dispute, or legal period described in the Privacy Policy;
• permits PRYZM to engage processors and technical providers only to the extent required to operate the Service;
• does not transfer ownership of the User Content to PRYZM;
• does not authorize PRYZM to sell your User Content as an independent product.

PRYZM will not use your private photographs, private messages, or other restricted-access User Content in external advertising or promotional material without separate permission.

If PRYZM wishes to feature identifiable User Content in an external campaign, app-store listing, press publication, or promotional communication, it will obtain any additional permission required for that use.

13. Public and Private Content

You control the initial audience of User Content through the visibility settings made available by PRYZM.

Depending on your settings, User Content may be visible to:

• only you;
• specific recipients;
• approved followers;
• registered PRYZM Users;
• website visitors or an unrestricted number of persons.

You should review the selected audience before publishing content.

Public Content may be viewed, copied, photographed, saved, or republished by other persons. PRYZM cannot guarantee the removal of copies created outside its control.

Private Content remains subject to these Terms and the Community Guidelines. Restricted visibility does not make illegal, exploitative, non-consensual, or otherwise prohibited content permissible.

Access to another User’s private album or message does not grant you the right to copy, publish, forward, sell, or show that content to another person.

14. Moderation and Enforcement

PRYZM may use reports, automated systems, technical signals, trained moderators, specialist reviewers, and other lawful methods to identify possible violations.

PRYZM is not required to approve, endorse, or pre-screen every item of User Content before publication, except where applicable law imposes a specific obligation.

Depending on the circumstances, PRYZM may:

• take no action;
• request information or verification;
• prevent publication;
• remove or restrict access to Content;
• apply an age, sensitivity, or informational label;
• reduce recommendation or distribution;
• disable comments, messages, location, posting, or another feature;
• issue an educational notice or warning;
• temporarily restrict or suspend an Account;
• permanently terminate an Account;
• prevent the creation of replacement Accounts;
• preserve relevant evidence;
• notify affected persons;
• report suspected illegal activity or credible threats to competent authorities where required or permitted by law.

PRYZM may act without prior notice where advance notice may:

• increase a safety risk;
• allow evidence to be destroyed;
• enable continued fraud or abuse;
• interfere with an investigation;
• violate law or a lawful authority request.

When reviewing a matter, PRYZM may consider:

• the nature and context of the Content or conduct;
• the intended and actual audience;
• consent;
• the risk and severity of harm;
• the age or vulnerability of involved persons;
• whether the behavior was repeated;
• previous violations;
• attempts to evade detection or enforcement;
• relevant legal obligations.

PRYZM may be unable to disclose every detail of a moderation decision where disclosure could reveal another person’s identity, private information, security controls, internal detection methods, or an active investigation.

15. Reports and Appeals

Users may report Content, Accounts, messages, or conduct through the reporting tools made available by PRYZM.

Reports must be submitted in good faith. You must not:

• submit knowingly false information;
• alter evidence deceptively;
• coordinate mass reports to silence another person;
• use reporting tools to harass or retaliate;
• threaten a report to obtain money, content, sexual activity, or another benefit.

Where an appeal procedure is available, a User may request review of an eligible Content or Account decision.

PRYZM may uphold, modify, or reverse the decision.

PRYZM may reject repetitive, abusive, fraudulent, or manifestly unfounded appeals.

16. Messages and End-to-End Encryption

Some PRYZM communication features may be protected by End-to-End Encryption.

End-to-End Encryption applies only where PRYZM expressly identifies the relevant feature, content type, and application version as encrypted end-to-end.

Even where message content is protected by End-to-End Encryption, PRYZM may process communication metadata required to operate the feature, including:

• sender and recipient identifiers;
• conversation identifiers;
• date and time;
• delivery and read status;
• device and session information;
• message size and protocol information;
• public cryptographic keys;
• encrypted key or synchronization material;
• abuse-prevention signals.

End-to-End Encryption cannot prevent:

• a recipient from taking a screenshot;
• a recipient from copying or recording Content;
• access through a compromised or unlocked device;
• a User from voluntarily submitting a message in a report;
• loss of access caused by loss of required keys or devices;
• risks arising from external backups or device-level services.

When a User reports an encrypted message, the reporting functionality may allow that User to submit the relevant Content and surrounding context to PRYZM for review.

You must not use encryption to conceal illegal, exploitative, threatening, or otherwise prohibited activity.

17. Geolocation and Nearby Features

Certain PRYZM features may use approximate or precise location information.

Device location is used only when the relevant permission or other lawful basis applies.

Location information may be used to:

• show nearby profiles, places, or Content;
• calculate approximate distance;
• apply geographic filters;
• provide local safety or legal notices;
• detect suspicious access or fraud.

Location and distance information may be approximate, delayed, unavailable, or affected by device settings, network conditions, user choices, or technical limitations.

You must not use location functionality to stalk, track, identify, intimidate, expose, or harm another person.

You may disable device-location permission through your operating system, browser, or application settings. Some functionality may then become unavailable.

18. Offline Interactions and Personal Safety

You are responsible for deciding whether and how to communicate with or meet another User.

PRYZM does not control Users’ offline conduct and cannot guarantee the accuracy of every statement made through the Service.

Before meeting another User, consider:

• communicating through PRYZM until reasonable trust is established;
• meeting in a public place;
• telling a trusted person where you are going;
• arranging your own transportation;
• not sharing your home address prematurely;
• not sending money or financial credentials;
• leaving immediately if you feel unsafe;
• contacting local emergency services where there is immediate danger.

Safety information provided by PRYZM is general guidance and does not replace your own judgment or professional assistance.

19. Recommendation Technologies

PRYZM may use recommendation technologies to select, rank, or organize profiles, posts, stories, accounts, places, or other Content.

Recommendations may take account of:

• your settings and stated preferences;
• your follows, reactions, comments, saves, and searches;
• Content you view, skip, hide, or report;
• language and approximate location;
• Content popularity and recency;
• quality, integrity, and safety signals;
• similarities between Content and previous interactions.

A recommendation does not constitute an endorsement, verification, or safety guarantee.

More information is provided in the PRYZM Recommendation Technologies Notice .

20. Paid Features

This Section applies only where PRYZM offers Paid Features.

Before a purchase, PRYZM will display the material conditions of the Paid Feature, which may include:

• the price;
• currency;
• applicable taxes or fees;
• billing period;
• whether the purchase renews automatically;
• the principal functionality included;
• the method of cancellation;
• material eligibility restrictions;
• any applicable trial conditions.

A purchase is completed only after the User performs the required affirmative payment action.

PRYZM will not treat a preselected checkbox, silence, inactivity, or continued use of the free Service as consent to purchase an additional paid service where affirmative consent is required.

Unless expressly stated otherwise, Paid Features are licensed for personal use and do not transfer ownership of software, infrastructure, or Service intellectual property.

21. Subscriptions and Automatic Renewal

Where a subscription automatically renews, the renewal conditions will be displayed before purchase.

By affirmatively selecting an automatically renewing subscription, you authorize the applicable payment provider to charge the disclosed recurring amount at the disclosed interval until cancellation.

You may cancel an automatically renewing subscription using:

• the PRYZM subscription settings, where billing is managed by PRYZM;
• the applicable app-store or payment-provider settings, where billing is managed by that provider;
• another electronic cancellation method displayed before purchase.

Unless applicable law or the purchase conditions provide otherwise, cancellation stops future renewal and access continues until the end of the already paid billing period.

Where PRYZM directly processes recurring payments, PRYZM will provide an electronic method for the User to refuse further use of previously provided bank-account details or electronic payment credentials for periodic charges.

After PRYZM receives and processes a valid refusal concerning stored payment credentials, those credentials will not be used for subsequent periodic charges, except where a new payment authorization is provided.

Deleting the PRYZM application does not necessarily cancel an app-store subscription. The User must use the cancellation method provided by the relevant billing provider.

22. Trials, Discounts, and Promotions

PRYZM may offer trials, discounts, promotional prices, or limited offers.

Additional terms displayed with the offer form part of these Terms.

PRYZM may limit an offer by:

• Account;
• person;
• device;
• payment method;
• region;
• eligibility criteria;
• offer period.

If a trial converts into a paid subscription, the conversion date, price, billing period, and cancellation method must be disclosed before the User activates the trial.

PRYZM may cancel or refuse a promotion where there are reasonable grounds to identify fraud, duplication, technical manipulation, or ineligibility.

23. Prices and Price Changes

Prices may vary by region, platform, payment provider, currency, tax status, or promotional offer.

The price displayed in the purchase interface immediately before confirmation applies to that purchase, subject to correction of an obvious technical error where permitted by law.

A change to a subscription price ordinarily applies only to a future billing period after appropriate notice.

Where applicable law requires consent to a new price, PRYZM will request that consent before charging it.

If the User does not accept a future subscription price, the User may cancel before the new price takes effect.

24. Cancellations and Refunds

Refund rights depend on:

• applicable law;
• the nature of the Paid Feature;
• whether the feature was provided or used;
• the applicable payment provider or app store;
• the reason for the request.

Nothing in these Terms limits any mandatory refund, cancellation, quality, or consumer right.

Where a purchase was processed by an app store or external payment provider, a refund request may need to be submitted directly to that provider under its procedures.

Where PRYZM directly processes the payment, requests may be submitted through: [Billing support link].

PRYZM does not guarantee a refund merely because:

• the User did not use the Paid Feature;
• another User did not respond;
• the User did not achieve an expected social or dating outcome;
• the User forgot to cancel before renewal, except where applicable law provides a refund right.

If PRYZM terminates a Paid Feature because of the User’s serious or repeated violation, any refund will be determined under applicable law and the circumstances of the case.

25. Payment Problems and Chargebacks

You must not knowingly use stolen, unauthorized, or fraudulent payment credentials.

If you believe a charge is incorrect, contact PRYZM or the relevant payment provider promptly.

PRYZM may temporarily restrict a Paid Feature while a payment is reversed, disputed, overdue, or under fraud review.

Submission of a chargeback does not prevent either party from exercising other rights available under law.

26. External Services

The Service may contain links to, integrate with, or rely on External Services, including:

• authentication providers;
• payment providers and app stores;
• maps and location providers;
• notification services;
• embedded media;
• third-party websites and profiles.

External Services are governed by their own terms and privacy practices.

PRYZM does not control an independent External Service and is not responsible for its content, security, availability, contracts, or conduct, except to the extent responsibility cannot lawfully be excluded.

A link or integration does not necessarily mean that PRYZM endorses the External Service.

27. PRYZM Intellectual Property

The Service, including its software, source and object code, databases, design, interfaces, layout, graphics, icons, logos, sounds, trademarks, documentation, and original content, is protected by intellectual property law.

The relevant rights belong to PRYZM or the applicable rights holders.

Open-source and third-party components remain subject to their respective licenses.

No provision of these Terms grants the User ownership of PRYZM intellectual property.

28. Intellectual-Property and Rights Complaints

A rights holder or authorized representative may submit a complaint concerning allegedly infringing Content.

The complaint should include:

• the complainant’s identity and contact information;
• identification of the protected work or right;
• identification and location of the disputed Content;
• an explanation of the alleged infringement;
• information confirming the complainant’s authority;
• a statement that the information provided is accurate and submitted in good faith;
• any other information reasonably required by applicable law.

Complaints may be submitted to: support@pryzm.club.

PRYZM may remove or restrict Content, request additional information, contact the affected User, or take another action appropriate to the circumstances.

Knowingly false rights complaints may result in Account action and responsibility under applicable law.

29. Feedback

You may voluntarily submit suggestions, ideas, bug reports, or other feedback concerning PRYZM.

Unless the parties expressly agree otherwise, feedback is not treated as confidential.

You grant PRYZM permission to use feedback without payment or attribution for the purpose of developing, correcting, securing, and improving the Service.

This permission does not authorize PRYZM to publish personal data or private User Content contained in feedback beyond what is reasonably necessary to process it.

30. Availability and Technical Changes

PRYZM aims to provide a reliable Service but does not guarantee uninterrupted or error-free operation.

The Service may be temporarily unavailable because of:

• maintenance;
• software deployment;
• security incidents;
• infrastructure failure;
• network or hosting problems;
• legal or regulatory requirements;
• events outside PRYZM’s reasonable control.

PRYZM may add, modify, replace, suspend, or discontinue features.

Where a material change significantly reduces an already paid feature during its paid period, PRYZM will provide the remedy required by applicable law, which may include continued access, replacement functionality, a proportionate refund, or another appropriate solution.

PRYZM may impose reasonable technical limits concerning file size, storage, message delivery, rate limits, supported devices, software versions, or other resource-intensive functionality.

31. Software and Application Updates

PRYZM may release updates that correct errors, improve security, add functionality, or maintain compatibility.

Some updates may be required to continue using the Service safely.

PRYZM may stop supporting outdated application versions after reasonable notice, except where immediate action is necessary to address a serious security or legal issue.

32. Account Restriction, Suspension, and Termination

PRYZM may restrict, suspend, or terminate an Account where there are reasonable grounds to believe that:

• the User is below the required age;
• the Account is fraudulent, compromised, or deceptive;
• the User violated these Terms or the Community Guidelines;
• the User created an Account to evade enforcement;
• the Account creates a material safety or security risk;
• the User engaged in unlawful conduct;
• a payment is fraudulent or unlawfully disputed;
• continued access would expose PRYZM or another person to legal risk;
• action is required by law or a competent authority.

PRYZM may use progressive enforcement but is not required to issue a warning before acting in a serious case.

Permanent termination may apply to conduct involving:

• minors or child sexual exploitation;
• credible threats or serious violence;
• sexual assault or exploitation;
• trafficking;
• non-consensual intimate content;
• sextortion or blackmail;
• violent extremism;
• serious or repeated fraud;
• repeated ban evasion;
• other severe or repeated violations.

33. Account Deletion by the User

You may stop using PRYZM at any time.

You may request Account deletion through:

• the Account settings;
• the PRYZM Help Center;
• another deletion method identified in the Privacy Policy.

Account deletion and subscription cancellation are separate actions. Deleting an Account may not automatically cancel a subscription billed by an app store or External Service.

The deletion, anonymization, restriction, and lawful retention of information following Account deletion are described in the Privacy Policy.

Content previously shared with another User may remain in copies outside PRYZM’s control.

34. Consequences of Termination

When an Account is terminated:

• the right to use restricted Service functionality ends;
• sessions and access tokens may be invalidated;
• Public Content may be removed or anonymized;
• data may be deleted or retained in accordance with the Privacy Policy and applicable law;
• PRYZM may retain limited identifiers necessary to prevent serious enforcement evasion;
• any outstanding payment or legal obligations remain enforceable.

Sections concerning intellectual property, lawful data retention, liability, disputes, and other provisions that by their nature should survive termination will remain effective.

35. Service Disclaimers

To the fullest extent permitted by applicable law, the Service is provided on an “as available” basis.

PRYZM does not warrant that:

• the Service will always be uninterrupted, secure, or error-free;
• every defect will be corrected immediately;
• all Content is accurate, lawful, current, or complete;
• all Users are who they claim to be;
• a verification process will identify every false Account;
• another User will act lawfully or safely;
• messages or files will always be delivered or retained;
• recommendations will be relevant or satisfactory;
• the Service will remain compatible with every device or software version.

Nothing in this Section excludes a statutory warranty, quality requirement, consumer protection, or other right that cannot lawfully be excluded.

36. Allocation and Limitation of Liability

Each party is responsible for its own breach of these Terms and for harm caused by its unlawful or culpable conduct to the extent provided by applicable law.

To the extent permitted by law, PRYZM is not responsible for loss or harm caused solely by:

• another User’s Content or conduct;
• a voluntary offline meeting or arrangement between Users;
• false information provided by another User;
• an independent External Service;
• the User’s disclosure of information to another person;
• the User’s failure to protect Account credentials or devices;
• unauthorized copying performed outside PRYZM’s control;
• network, device, browser, app-store, or Internet failure;
• temporary interruption caused by maintenance, security work, or events outside PRYZM’s reasonable control;
• the User’s violation of these Terms, the Community Guidelines, or law.

PRYZM remains responsible where and to the extent responsibility is imposed by mandatory law or results from PRYZM’s own unlawful or culpable conduct.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including:

• mandatory consumer rights;
• liability for intentional misconduct;
• liability for harm to life or health where applicable;
• other non-excludable statutory liability.

Any exclusion of indirect, incidental, consequential, or lost-profit damages applies only to the extent permitted by law and does not limit a consumer’s mandatory remedies.

37. Responsibility for Violations

A User whose unlawful or culpable conduct causes PRYZM or another person documented loss may be required to compensate that loss to the extent established by applicable law.

This may include loss arising from:

• unauthorized User Content;
• fraudulent activity;
• malware or technical attacks;
• infringement of third-party rights;
• unlawful disclosure of personal or intimate information;
• misuse of another person’s identity;
• other material violations of these Terms.

This Section does not create an unlimited indemnity and does not require a User to compensate losses for which the User is not legally responsible.

38. Events Outside Reasonable Control

Neither party is responsible for delay or failure caused by circumstances beyond its reasonable control, to the extent recognized by applicable law.

Such circumstances may include:

• natural disasters;
• war, terrorism, civil unrest, or large-scale emergencies;
• government or regulatory actions;
• large-scale network, energy, hosting, or telecommunications failures;
• cyberattacks that could not reasonably have been prevented;
• other extraordinary and unavoidable events.

The affected party must take reasonable measures to reduce the effects of the event.

39. Privacy and Personal Data

PRYZM processes personal data in accordance with the PRYZM Privacy and Personal Data Processing Policy .

Cookies and similar technologies are described in the PRYZM Cookie Policy .

These Terms do not replace any separate consent required for:

• special categories of personal data;
• biometric personal data;
• public dissemination of personal data;
• marketing communications;
• optional cookies;
• other consent-based processing.

40. Electronic Communications and Notices

PRYZM may send operational and legally required notices through:

• email;
• in-app notifications;
• push notifications;
• Account interfaces;
• publication through the Service;
• another contact method provided by the User.

Operational messages may include:

• Account-security alerts;
• authentication messages;
• service and maintenance notices;
• moderation and enforcement notices;
• billing and subscription information;
• material changes to legal documents.

Operational communications are not marketing communications.

Marketing communications will be sent only on an appropriate legal basis, and the User may withdraw from them through the provided method.

You are responsible for maintaining an email address or other required contact method through which PRYZM can deliver Account notices.

41. Changes to These Terms

PRYZM may update these Terms to reflect:

• changes to the Service;
• new or discontinued features;
• changes to payment or subscription functionality;
• security or abuse-prevention requirements;
• changes in law or regulatory guidance;
• clarifications or corrections.

The updated version will state a new effective date.

PRYZM will provide reasonable advance notice of a material change where practicable.

A change may take effect immediately where necessary to:

• comply with law or a binding authority decision;
• address a serious security issue;
• prevent fraud, abuse, or imminent harm;
• correct an obvious error without materially reducing User rights.

Where acceptance of the updated Terms is required, PRYZM may ask the User to accept them through the Service.

If the User does not agree to a material update, the User may stop using the Service and delete the Account before the update takes effect.

Continued use does not replace a separate consent where consent is required by law.

42. Governing Law

These Terms are governed by the laws of the Russian Federation, without prejudice to mandatory protections that may apply to a User under another applicable law.

Nothing in these Terms deprives a consumer of rights that cannot lawfully be waived or restricted by contract.

43. Complaints and Dispute Resolution

Before initiating formal proceedings, the parties are encouraged to attempt to resolve a dispute in good faith.

A complaint should include:

• the complainant’s name and contact information;
• the relevant username or Account identifier;
• a description of the issue;
• the requested resolution;
• supporting documents or information where relevant.

Complaints may be submitted:

• by email to support@pryzm.club;
• through the PRYZM Help Center;
• by post to the Provider’s address stated in Section 2.

PRYZM will respond within the period required by applicable law or, where no specific period applies, within 30 calendar days after receiving sufficient information to review the complaint.

If a dispute cannot be resolved, either party may apply to a competent court or other authority in accordance with applicable law.

These Terms do not impose an exclusive venue that would unlawfully limit a consumer’s right to choose a court or method of protection available under mandatory law.

44. Transfer of Rights and Obligations

The User may not transfer the Account or contractual rights to another person without PRYZM’s prior consent.

PRYZM may transfer its rights and obligations to a lawful successor in connection with:

• a restructuring;
• transfer of the Service;
• change of organizational form;
• another lawful succession event.

Such a transfer must not deprive Users of mandatory rights.

Where required, PRYZM will notify Users and update the identity of the Provider and personal data controller.

45. Severability

If a provision of these Terms is held invalid, unlawful, or unenforceable, that provision will be applied to the maximum extent permitted or severed where necessary.

The remaining provisions will continue to apply unless the invalid provision was essential to the agreement and applicable law requires a different result.

46. No Waiver

A failure or delay by either party to exercise a right does not automatically waive that right.

A waiver is effective only for the particular matter for which it was clearly given.

47. Entire Agreement

These Terms and the documents expressly incorporated into them constitute the agreement governing use of the Service, except for any separate written agreement between the User and PRYZM concerning a specific feature or transaction.

Headings are provided for convenience and do not limit the meaning of a provision.

48. Language

These Terms may be made available in multiple languages.

Before publication, PRYZM must select and state the authoritative-language rule:

[Insert whether the Russian-language or English-language version prevails in the event of an inconsistency.] 

The authoritative-language rule does not override mandatory law or a User’s non-waivable rights.

49. Contact Information

Questions concerning these Terms may be submitted to:

[Full legal name of the Service Provider]
Address: [full postal address]
Russian Federation
Legal email: support@pryzm.club
Support: PRYZM Help Center